Consumer Issues Records

Search for Important Resources Concerning Consumer Issues

What Are Consumer Issues?

Unfortunately, there are all too many times when consumers engage in some form of transaction and end up disappointed or even outraged with the outcome, the product, or the sales tactic. These transactions can occur in person, over telephone, email, text or other electronic communications, and they can involve numerous issues including unethical sales tactics, disruptive phone calls, fraudulent or misleading advertising, etc. If you've experience these types of consumer issues, you should take appropriate measures to report your concerns and complaints to the administering authorities to prevent further proliferation of such practices.

How to File a Consumer Issues Complaint?

To file a complaint about an unfair or otherwise harassing form of business practice, you should contact the relevant agencies that track such issues and provide documentation and a detailed account of your experience. Collection of multiple consumer complaints draws attention to questionable businesses, products or business practices and often times results in impediment of such occurrences.

You can find a list of the federal agencies charged with oversight of these issues by major category and links to each below:

General Consumer Product Complaints

Better Business Bureau (BBB) - The Better Business Bureau collects and offers a searchable archive of consumer complaints and dispute resolution involving businesses, charities, non-profit organizations, identity theft, misuse of personal information, and advertising.

Consumer Sentinel Military - This database identifies and collects consumer protection issues that specifically affect members of the U.S. Armed Forces and their families.

Econsumer.gov - This online database allows international consumers to report complaints about online or other related transactions with foreign companies. Presently, over 25 countries participate in this joint coalition consumer protection project.

Federal Trade Commission (FTC) - The FTC is a national consumer protection agency that collects complaints about companies, business practices, and identity theft. Maintains Consumer Sentinel database, used by civil and criminal law enforcement agencies. The FTC does not engage in resolution of consumer complaints.

Food and Drug Administration - This government entity is responsible for ensuring that foods, pharmaceuticals, medical devices, and electronic products that emit radiation are safe and effective and collects complaints related to adverse reactions to any of these products.

Environmental Complaints

Environmental Protection Agency (EPA) - Environmental issues including spills and environmental violations should be reported to the EPA, the primary government agency charged with protecting human health and the environment.

Financial Complaints Including Banking and Other Financial Institutions, Stocks and Investments

Federal Reserve Consumer Help - This portal hosted by the Federal Reserve collects complaints regarding banks or other financial institutions.

National Credit Union Administration (NCUA) - The NCUA, the regulatory and principal enforcement authority for federal credit unions, maintains an archive of consumer complaints regarding credit unions, but does not engage in the resolution or arbitration of complaints.

National Do Not Call Registry - By law, telemarketers are prohibited from calling and soliciting any households through the telephone numbers registered on this list. This requirement may take up to 31 days after registration to take effect.

Securities and Exchange Commission (SEC) - Complaints about stock investments, brokers and unfair sales practices are handled by the SEC.

State Banking Authorities - Problems concerning financial institutions should also be reported to state authorities along with national authorities. The Federal Citizen Information Center provides a list of these by state.

Transportation Complaints Including Air Travel and Automobiles

Aviation Consumer Protection and Enforcement - A branch of the U.S. Department of Transportation, this agency monitors airline compliance with government aviation regulations and standards. Air travel complaints may be filed through this department.

National Highway Traffic Safety Administration (NHTSA) - Established by the Highway Safety Act of 1970, the NHTSA directs highway and safety consumer programs established by highway and motor vehicle safety legislation. Safety complaints regarding vehicles or child car seat defects are collected through this organization.

Safercar.gov - Hosted by the National Highway Traffic Safety Administration (NHTSA), this site serves as the central point for the dissemination and collection of information about vehicle and child car seat safety.

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Prominent Records for Consumer Issues

Arizona Public Records - Medical Board Edit

Search for doctors, or file a complaint against a doctor or physician's assistant through the Arizona Medical Board, the state organization responsible for the licensing, regulation and education of all allopathic physicians. Consumers may read more about cosmetic surgeons and advance care directives while physicians may lookup or renew licenses online.

Physical Address:
Medical Board 9545 E. Doubletree Ranch Rd. Scottsdale, AZ 85258
Contact: P: 480.551.2700

California Public Records - Attorney General Edit

The California State Attorney General represents the people of the state in all civil and criminal matters before state and federal courts. The office is also charged with protecting California consumers from fraud, or unfair or illegal practices and from threats to public safety. This site provides information on crime statistics, victims of crime and specific program information for children, senior citizens and consumers. Learn more about civil rights or how to prevent domestic violence.

Physical Address:
Attorney General's Office California Department of Justice Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, California 94244-2550
Contact: P: 916.322.3360 F: 916.323.5341

Colorado Public Records - Attorney General Opinions Edit

Find opinions from the Colorado Attorney General by year.

Physical Address:
State Attorney General's Office 1525 Sherman Street Denver, Colorado 80203
Contact: P: 303.866.4500 F: 303.866.5691 E: Attorney.General@state.co.us

Georgia Public Records - Attorney General Edit

The Attorney General represents the state of Georgia in all legal issues, also serving as the legal advise for the Governor and the state. Find information on key issues in the state such as water rights ad health care, or access consumer protection information or crime victim services.

Physical Address:
Office of the Attorney General 40 Capitol Square, SW Atlanta, Georgia 30334
Contact: P: 404.656.3300 F: 404.657.8733

Social Links:

Idaho Public Records - Attorney General Edit

The Idaho Attorney General provides resources related to consumer protection, living wills, Internet safety, Medicaid fraud, senior citizens and victim assistance. Resources provided range from information on current events to manuals to assistance in the understanding of Idaho laws. Read the biography of the Idaho Attorney General and this office's organization, or find out about other topics. Learn what is required for a concealed weapons permit, browse through consumer alerts or file a comp

Mailing Address:
Office of the Attorney General 700 West Jefferson St. P.O. Box 83720 Boise, Idaho 83720-0100

Contact Information:
P: 208.334.2400 F: 208.854.8071

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About Consumer Issues

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