Consumer Issues Records

Search for Important Resources Concerning Consumer Issues

What Are Consumer Issues?

Unfortunately, there are all too many times when consumers engage in some form of transaction and end up disappointed or even outraged with the outcome, the product, or the sales tactic. These transactions can occur in person, over telephone, email, text or other electronic communications, and they can involve numerous issues including unethical sales tactics, disruptive phone calls, fraudulent or misleading advertising, etc. If you've experience these types of consumer issues, you should take appropriate measures to report your concerns and complaints to the administering authorities to prevent further proliferation of such practices.

How to File a Consumer Issues Complaint?

To file a complaint about an unfair or otherwise harassing form of business practice, you should contact the relevant agencies that track such issues and provide documentation and a detailed account of your experience. Collection of multiple consumer complaints draws attention to questionable businesses, products or business practices and often times results in impediment of such occurrences.

You can find a list of the federal agencies charged with oversight of these issues by major category and links to each below:

General Consumer Product Complaints

Better Business Bureau (BBB) - The Better Business Bureau collects and offers a searchable archive of consumer complaints and dispute resolution involving businesses, charities, non-profit organizations, identity theft, misuse of personal information, and advertising.

Consumer Sentinel Military - This database identifies and collects consumer protection issues that specifically affect members of the U.S. Armed Forces and their families.

Econsumer.gov - This online database allows international consumers to report complaints about online or other related transactions with foreign companies. Presently, over 25 countries participate in this joint coalition consumer protection project.

Federal Trade Commission (FTC) - The FTC is a national consumer protection agency that collects complaints about companies, business practices, and identity theft. Maintains Consumer Sentinel database, used by civil and criminal law enforcement agencies. The FTC does not engage in resolution of consumer complaints.

Food and Drug Administration - This government entity is responsible for ensuring that foods, pharmaceuticals, medical devices, and electronic products that emit radiation are safe and effective and collects complaints related to adverse reactions to any of these products.

Environmental Complaints

Environmental Protection Agency (EPA) - Environmental issues including spills and environmental violations should be reported to the EPA, the primary government agency charged with protecting human health and the environment.

Financial Complaints Including Banking and Other Financial Institutions, Stocks and Investments

Federal Reserve Consumer Help - This portal hosted by the Federal Reserve collects complaints regarding banks or other financial institutions.

National Credit Union Administration (NCUA) - The NCUA, the regulatory and principal enforcement authority for federal credit unions, maintains an archive of consumer complaints regarding credit unions, but does not engage in the resolution or arbitration of complaints.

National Do Not Call Registry - By law, telemarketers are prohibited from calling and soliciting any households through the telephone numbers registered on this list. This requirement may take up to 31 days after registration to take effect.

Securities and Exchange Commission (SEC) - Complaints about stock investments, brokers and unfair sales practices are handled by the SEC.

State Banking Authorities - Problems concerning financial institutions should also be reported to state authorities along with national authorities. The Federal Citizen Information Center provides a list of these by state.

Transportation Complaints Including Air Travel and Automobiles

Aviation Consumer Protection and Enforcement - A branch of the U.S. Department of Transportation, this agency monitors airline compliance with government aviation regulations and standards. Air travel complaints may be filed through this department.

National Highway Traffic Safety Administration (NHTSA) - Established by the Highway Safety Act of 1970, the NHTSA directs highway and safety consumer programs established by highway and motor vehicle safety legislation. Safety complaints regarding vehicles or child car seat defects are collected through this organization.

Safercar.gov - Hosted by the National Highway Traffic Safety Administration (NHTSA), this site serves as the central point for the dissemination and collection of information about vehicle and child car seat safety.

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Prominent Records for Consumer Issues

Connecticut Public Records - Attorney General Edit

The Attorney General is the chief legal officer for the state of Connecticut, representing the interests of the citizens of Connecticut in all matters involving the state to protect the public interest. Seek consumer assistance or review information resources on matters involving auto issues, business, consumer credit, identity theft, telemarketing, telephone scams, or internet issues. File a complaint concerning a business, transaction or product with a downloadable form.

Physical Address:
Office of the Attorney General 55 Elm Street Hartford, Connecticut 06106
Contact: P: 860.808.5318 F: 860.808.5387

Social Links:

Florida Public Records - Attorney General Edit

The Attorney General is responsible for protecting the interest of Florida citizens and upholding the state's law and the Constitution. Learn about the current Attorney General of the state of Florida, and find out about crime, fraud, and consumer protection services. File a complaint about a business, learn about mortgage fraud and identify theft, or access criminal resources on cybercrime and cyberfraud. Search for Attorney General opinions and get links to the Florida and U.S. Constitutions.

Physical Address:
Office of the Attorney General State of Florida The Capitol PL-01 Tallahassee, Florida 32399-1050
Contact: P: 850.414.3300

Social Links:

Kansas Public Records - Attorney General Edit

The Kansas Attorney General is committed to protecting families, helping seniors, assisting consumers, and serving victims throughout the State of Kansas. Learn about law enforcement tools, fighting crime, eliminating fraud, and government programs. Find quick access to resources for health care litigation, consumer complaints, racial and bias-based policing, training opportunities, the Offender Registry, and more. Research the latest news, initiatives, and press releases. Find alerts from the

Physical Address:
Attorney General Memorial Hall, 2nd Floor 120 SW 10th Street Topeka, Kansas 66612
Contact: P: 785.296.2215 F: 785.296.6296

Contact Information:
P: 888.428.8436 (Toll Free)

Louisiana Public Records - Attorney General Edit

The Louisiana Attorney General is committed to protecting consumers in the State of Louisiana. File consumer complaints. Learn about charities before you decide to donate. Find opinions of the Attorney General as well as the latest news and publications. Services include protecting youth, protecting seniors, consumer safety, crime and safety, and health issues. Learn about the various divisions under the Attorney General including civil, criminal, executive, investigations, gaming, and administ

Physical Address:
Attorney General 1885 N. Third Street Baton Rouge, Louisiana 70802
Contact: P: 225.326.6079

Mailing Address:
Attorney General P.O Box 94005 Baton Rouge, Louisiana 70804

Maine Public Records - Attorney General Edit

The Maine Attorney General is committed to protecting consumers and the citizens of Maine. Find consumer information including the Consumer Law Guide, consumer complaints, information on privacy, identity theft, and consumer scams, information on purchasing goods and services, resources for housing, and information on charities and public benefit corporations. Crime and victims resources include Victims' Compensation Program and the Sexual Assault Forensic Examination Program. Find forms and sa

Physical Address:
Attorney General 6 State House Station Augusta, Maine 04333
Contact: P: 207.626.8800

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