Everyday, each one of us purchase something for our daily consumption. We are all considered consumers of various products and services. This experience of consumerism is not new to anyone. With this experience of buying and selling, there will be moments when misunderstandings, complaints, and disagreements happen.
Here is a case when customers file complaints about a certain product or service they received with which they were unsatisfied. The complaints go to the customer service desk of the company or the store. If the complaints are not settled, there are agencies that are concerned with handling such matters like the Better Business Bureau, the Federal Trade Commission and other agencies for consumer product complaints.
You could contact the relevant agencies when you have any specific complaint. The agencies help track such issues and give necessary documentation and a detailed account of your unfavorable customer experience. ¬†These complaints help result in favorable actions so that these matters do not happen again. As you seek help from these agencies, you can also ascertain that you are having your complaints filed with concerned agencies that can help you. You may always refer to these files/records until all matters have been looked into and settled finally.